Click Here  to see Why People Love Working with Us
Fall Sale on Now | Call or Text:  (833) 416-0375
Skip to content
THE DETAILS, MADE SIMPLE

Shipping, simplified.

From checkout to your doorstep, find everything you need to know about delivery rates, order tracking, and getting your grow gear home.

◈
Free shipping over $200*For qualifying orders within the US
◷
Ships within 3 working daysGeneral order processing guidance
✧
Need a hand?Call or text (833) 416-0375
01 / SHIPPING RATES

Know your shipping costs.

Simple order-based rates for US customers. Some brands, products, clearance sales and promotions have exceptions.

Orders below $50$9.99
Orders between $50 to $100$19.99
Orders between $100 to $200$29.99

*Exceptions apply. Additional shipping charges may apply to select brands, heavy or oversized products, clearance items, and certain promotional orders. See brand exceptions →

02 / WHAT HAPPENS NEXT

From order to doorstep.

STEP 01

Order confirmed

Once your order is complete, you'll receive a confirmation email with your receipt and order number.

STEP 02

Order processed

Your order will be prepared and shipped within 3 working days.

STEP 03

Tracking sent

Once your order is ready to ship, you'll receive a shipping notification email containing your order details and tracking number.

STEP 04

Delivery arrives

Delivery typically takes 1–5 days after shipment. If your order hasn't arrived within 5 days, contact us with your tracking code.

Haven't received a shipping confirmation within four business days? Get in touch with us at info@greenthumbdepot.com and we'll be happy to help.

03 / PLEASE READ

A smooth delivery starts here.

A few important things to know before your order arrives.

IMPORTANT / DELIVERY

Double-check your delivery details.

It is important to double- and triple-check your delivery address before checkout. Make sure to schedule your delivery for a time when someone will be available to receive it.

Failed deliveries due to an incorrect address or customer absence are subject to re-delivery and restocking fees of up to 25%.

We do not offer moving services. Please arrange assistance for heavy or large items when your order arrives. Our drivers are not obligated to move products into your home.

IMPORTANT / DAMAGES

Inspect your order before accepting.

Immediately inspect your items and packaging upon delivery. If you notice any damage to the packaging or products inside, do not accept the package.

Take clear photos of all visible damage using your smartphone or camera. This documentation is important for starting your claim.

Send your damage photos to info@greenthumbdepot.com and visit our returns page for further instructions on submitting a claim.

While we do our best to offer free shipping whenever possible, clearance sales and certain promotional events may require shipping charges due to reduced margins. Some brands not listed above may also have shipping fees. If applicable, we'll make every effort to notify you before purchase.

04 / SHIPPING QUESTIONS

Good questions.
Clear answers.

Still unsure? Our team is here to help you with shipping or delivery questions.

Ask our team ↗
Where do we ship from?

Our products ship from factories across the United States. We select a shipping location based on the quickest and most affordable available option for your location.

What if my product never arrives?

Contact us immediately if the product has not arrived within the expected delivery time. Include your tracking code so we can investigate.

Which couriers do you use?

We work with all major shipping companies and aim to optimize each shipment for your order.

Do you deliver worldwide?

No. We currently deliver only within the United States.

Are there other fees or taxes?

Green Thumb Depot is registered in Nevada and charges sales tax on deliveries within Nevada. Some products or brands may also require additional shipping fees.

05 / BRAND-SPECIFIC SHIPPING

Shipping exceptions,
without the guesswork.

Some equipment needs special handling. Search a brand below to review its shipping notes before you order.

43 listed brands
AC Infinity↗

Like Drip Hydro, AC Infinity TERRAFORM 7 Multi-Functional Air Conditioner comes with added shipping fees due to its weight and size.

Active Air↗

We strive to provide free shipping whenever possible. However, certain heavy products and brands require shipping fees due to their significant weight. Shipping costs depend on the product’s price and weight.

Active Aqua↗

Most Active Aqua products are bulky and heavy, necessitating an additional shipping charge to cover transportation costs.

AgroSun↗

Shipping fees apply to most Agrosun Double-Ended High Pressure Sodium (HPS) Lamp, 1000W due to their unique delicate nature.

Aptus↗

Due to their concentrated formulas and packaging, some Aptus products may incur additional shipping fees.

Aquafog↗

Aquafog units are large and require specialized freight handling, making them subject to additional shipping costs.

Across International↗

While we aim to do our best to always offer free shipping certain products and brands do require us to charge shipping because of the extremely heavy nature of the product. Shipping price will be based on the price of the product and the weight of the product.

Aurora Peat Products↗

Due to their bulk weight and compressed packaging, Aurora Peat Products may incur additional shipping fees.

Bio Agricultural↗

Just like Drip Hydro, larger variants of Bio Agricultural products will incur an additional shipping fee due to their substantial weight and size.

Bluelab↗

All Bluelab sensors, testing kits, monitors, nutrient testers, controllers, and auto dosers require shipping fees due to their sensitive components and the special handling needed to ensure safe delivery.

Bubble Magic↗

Due to the specialized design and dimensions of Bubble Magic washing machines and pollen tumblers, shipping is necessary to accommodate their weight and size.

Can-Fan↗

Because of their substantial size, larger Can-Fan products incur extra shipping fees.

Click & Grow↗

We will ship the product out within 2-4 business days. Orders will be delivered in 5-11 business days from the date you place your order.

Cronk Nutrient↗

Due to the specific nature of Cronk nutrient products, shipping fees are required for most variants. However, select variants remain eligible for free shipping.

Cultured Solutions↗

Due to the specialized formulation and handling requirements of Cultured Solutions products, shipping fees may apply to most variants. However, select items may still qualify for free shipping depending on availability and order conditions.

Dramm↗

Due to their substantial size and weight—some reaching up to 300 lbs—many Dramm products incur additional shipping fees.

Driflower↗

Some Driflower products require additional shipping fees due to their size, weight, and packaging requirements.

Drip Hydro↗

Because of the extremely heavy and bulky weight of the larger variants we do have to add an additional shipping fee onto some of the Drip Hydro variants.

EcoPlus↗

EcoPlus Water Chillers have shipping fees because of their dimensions, design, and weight.

Elemental Extractor↗

Due to their size and delicate construction, Elemental Extractor systems and accessories may require added shipping costs to ensure safe delivery.

Emerald Harvest↗

Emerald Harvest nutrient systems may require added shipping fees depending on order size and liquid weight.

EzTrim↗

The EzTrim EZ Cure Automated Dry & Cure System comes with additional shipping fees due to their bulky nature.

Fohse↗

While most Fohse products qualify for free shipping, the Fohse Undercanopy Lights require shipping fees due to their specialized nature.

Grotek↗

Certain Grotek products, especially larger nutrient variants, may incur additional shipping fees due to their size and weight.

Grodan↗

Select Grodan growing mediums require additional shipping fees due to their bulkiness and the care needed during transport.

Grow!t RapidRIZE↗

RapidRIZE blocks are subject to shipping fees due to their volume and the need for careful handling in transit.

Growers Choice↗

Because of their substantial weight and bulk, the Growers Choice Pro Pod Clone & Propagation Lighting System requires an additional shipping fee.

GrowoniX↗

Due to their substantial size and weight, many GrowoniX Filtration Systems incur additional shipping fees.

Hanna↗

Certain Hanna Instruments, particularly larger testing kits and monitoring systems, may require additional shipping fees due to their sensitive components and packaging requirements.

Hanna GroLine↗

While compact, some GroLine instruments and kits require special packaging to prevent damage, which may result in additional shipping fees.

Heavy 16↗

Select Heavy 16 nutrient lines may require shipping fees due to liquid weight and packaging requirements.

House & Garden↗

Larger House & Garden nutrient containers may require shipping fees due to their weight and handling requirements.

Ideal Air↗

Just like the Dramm product, Ideal Air Dehumidifier & Air Conditioners require shipping fees due to their dimensions and weight.

Just Vertical↗

All Eve and Aeva orders are shipped out within 2-4 business days. Delivery times vary between 5–14 business days.

Mr. B's Green Trees↗

Bulk nutrient blends from Mr. B’s Green Trees may require additional shipping due to their weight and oversized packaging.

Phantom↗

Phantom products require shipping fees due to their size and specialized design.

Pro-Mix↗

PRO-MIX products incur shipping fees due to their size and bulk.

Roots Organics↗

Larger bags of soil and amendments may incur shipping charges due to their heavy weight and non-standard dimensions.

Ruck Air Movement↗

Larger ventilation units are subject to shipping costs due to their weight and the need for careful freight handling.

Scynce↗

Raging Kush and Raging Kale LED fixtures require secure freight shipping due to their heavy-duty construction.

Titan Controls↗

Some products require added shipping fees due to their size and shipping delicacy.

TrolMaster↗

Controller systems with multiple components may incur shipping fees to ensure safe delivery.

Wachsen↗

Large and heavy-duty equipment may incur shipping fees due to bulky dimensions and specialized packaging needs.

No matching brands found. Try another name or contact our team.

These notes reflect the shipping exceptions and special timelines described in the current Shipping policy. Actual charges, if applicable, depend on your order. Brands not listed here can still have shipping fees.

HERE TO HELP

Questions before checkout?

Get in touch with our team and shop with confidence.

Call or text (833) 416-0375 ↗