Call us (833) 416-0375
Mon-Fri 9am-6pm CST
Shipping is FREE on all orders over $200 to customers within USA.
We like to keep things simple. Absolutely zero shipping costs on any products purchased through Green Thumb Depot over $200.
$9.99 for orders below $50
19.99 for orders between $50-$100
$29.99 for orders between $100-$200
$0 for all orders over $200
Want to know about our Returns Policy? Read more here.
It is imperative that you double and triple check your delivery information. Make sure to schedule your delivery at a time that you will be there.
Orders that fail delivery because of wrong address, or because the customer isn’t there at the delivery time are subject to re-delivery and restocking fees up to 25%
We do not offer moving services. Please make sure you have a helping hand for heavy and large items when the order arrives. Our drivers are not obligated to move the product into your home.
When you receive your item(s), please check it straight away to make sure that no damage has occurred during the delivery. If there is evidence of damage to either the packaging or the products inside, then do not agree to accept the package. You should take pictures using a smartphone or camera of any damages immediately in order for us to begin your return claim. For further instructions, please send photos of the damages to email@example.com and then visit our returns page for more information on submitting a claim.
To create an account, click on the "Sign Up" button and fill out the registration form with your details.Our products are shipped from factories all over the US. When you order with us we take a look at your location and ship from the quickest and most affordable option possible.
Contact us immediately if the product has not arrived within the expected delivery time.
We work with all major shipping companies and will always do our best to optimize your shipping experience.
Currently we only deliver to the United States.
Although our office and mailing address are in Texas, we are a Nevada registered company. Because of this, we charge sales tax to all deliveries within Nevada.
We will ship the product out within 2-4 business days. Orders will be delivered in 5-11 business days from the date you place your order.
While we aim to do our best to always offer free shipping certain products and brands do require us to charge shipping because of the extremely heavy nature of the product. Shipping price will be based on the price of the product and the weight of the product.
All Eve and Aeva orders are shipped out within 2-4 business days Delivery times are dependent on your proximity to the Just Vertical manufacturing facility in Ontario, Canada. Delivery times can vary between 5 business to 14 business days from the shipping date.