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Shipping

Shipping is FREE on all orders over $200 to customers within USA.

We Cherish Our Community

We like to keep things simple. Absolutely zero shipping costs on any products purchased through Green Thumb Depot over $200.

We charge:

$9.99 for orders below $50

19.99 for orders between $50-$100

$29.99 for orders between $100-$200

$0 for all orders over $200

Want to know about our Returns Policy? Read more here.

Order Confirmation

  • Once you have completed your order with us you will receive a confirmation email with your receipt and order number.
  • Your order will be shipped within 3 working days.
  • Once shipped out our delivery time is within 1-5 days. If the product hasn't arrived within 5 days, please contact us with the relevant tracking code and we will look into it.
  • Once your order is ready to be shipped you will receive a shipment notification e-mail. This email contains all of the details of your order and a tracking number so you can easily track your shipments progress right up to your doorstep.
  • In case you do not receive a shipping confirmation within four business days, please don't hesitate to get in touch with us at info@greenthumbdepot.com

Important

It is imperative that you double and triple check your delivery information. Make sure to schedule your delivery at a time that you will be there.

Orders that fail delivery because of wrong address, or because the customer isn't there at the delivery time are subject to re-delivery and restocking fees up to 25%

We do not offer moving services. Please make sure you have a helping hand for heavy and large items when the order arrives. Our drivers are not obligated to move the product into your home.

While we do our best to offer free shipping whenever possible, clearance sales and certain promotional events may require shipping charges due to reduced margins.

In some cases, brands not listed above may still be subject to shipping fees. If this applies to your order, we’ll make every effort to notify you before purchase.

Damages

When you receive your item(s), please check it straight away to make sure that no damage has occurred during the delivery. If there is evidence of damage to either the packaging or the products inside, then do not agree to accept the package. You should take pictures using a smartphone or camera of any damages immediately in order for us to begin your return claim. For further instructions, please send photos of the damages to info@greenthumbdepot.com and then visit our returns page for more information on submitting a claim.

Shipping Questions

To create an account, click on the "Sign Up" button and fill out the registration form with your details.Our products are shipped from factories all over the US. When you order with us we take a look at your location and ship from the quickest and most affordable option possible.

Contact us immediately if the product has not arrived within the expected delivery time.

We work with all major shipping companies and will always do our best to optimize your shipping experience.

Currently we only deliver to the United States.

Other Fee's

Although our office and mailing address are in Texas, we are a Nevada registered company. Because of this, we charge sales tax to all deliveries within Nevada.

Shipping Exceptions by Brand

AC Infinity

Like Drip Hydro, AC Infinity TERRAFORM 7 Multi-Functional Air Conditioner comes with added shipping fees due to its weight and size.

Active Air

We strive to provide free shipping whenever possible. However, certain heavy products and brands require shipping fees due to their significant weight. Shipping costs depend on the product's price and weight.

Active Aqua

Most Active Aqua products are bulky and heavy, necessitating an additional shipping charge to cover transportation costs.

AgroSun

Shipping fees apply to most Agrosun Double-Ended High Pressure Sodium (HPS) Lamp, 1000W due to their unique delicate nature.

Aptus

Due to their concentrated formulas and packaging, some Aptus products may incur additional shipping fees.

Aquafog

Aquafog units are large and require specialized freight handling, making them subject to additional shipping costs.

Across International

While we aim to do our best to always offer free shipping certain products and brands do require us to charge shipping because of the extremely heavy nature of the product. Shipping price will be based on the price of the product and the weight of the product.

Aurora Peat Products

Due to their bulk weight and compressed packaging, Aurora Peat Products may incur additional shipping fees.

Bio Agricultural

Just like Drip Hydro, larger variants of Bio Agricultural products will incur an additional shipping fee due to their substantial weight and size.

Bluelab

All Bluelab sensors, testing kits, monitors, nutrient testers, controllers, and auto dosers require shipping fees due to their sensitive components and the special handling needed to ensure safe delivery.

Bubble Magic

Due to the specialized design and dimensions of Bubble Magic washing machines and pollen tumblers, shipping is necessary to accommodate their weight and size.

Can-Fan

Because of their substantial size, larger Can-Fan products incur extra shipping fees.

Click & Grow

We will ship the product out within 2-4 business days. Orders will be delivered in 5-11 business days from the date you place your order.

Cronk Nutrient

Due to the specific nature of Cronk nutrient products, shipping fees are required for most variants. However, select variants remain eligible for free shipping.

Cultured Solutions

Due to the specialized formulation and handling requirements of Cultured Solutions products, shipping fees may apply to most variants. However, select items may still qualify for free shipping depending on availability and order conditions.

Dramm

Due to their substantial size and weight—some reaching up to 300 lbs—many Dramm products incur additional shipping fees.

Driflower

Some Driflower products require additional shipping fees due to their size, weight, and packaging requirements.

Drip Hydro

Because of the extremely heavy and bulky weight of the larger variants we do have to add an additional shipping fee onto some of the Drip Hydro variants.

EcoPlus

EcoPlus Water Chillers have shipping fees because of their dimensions, design, and weight.

Emerald Harvest

Emerald Harvest nutrient systems may require added shipping fees depending on order size and liquid weight.

ExtraCraft

Due to their size and delicate construction, ExtraCraft systems and accessories may require added shipping costs to ensure safe delivery.

EzTrim

The EzTrim EZ Cure Automated Dry & Cure System comes with additional shipping fees due to their bulky nature.

Fohse

While most Fohse products qualify for free shipping, the Fohse Undercanopy Lights require shipping fees due to their specialized nature.

Grotek

Certain Grotek products, especially larger nutrient variants, may incur additional shipping fees due to their size and weight.

Grodan

Select Grodan growing mediums require additional shipping fees due to their bulkiness and the care needed during transport.

Grow!t RapidRIZE

RapidRIZE blocks are subject to shipping fees due to their volume and the need for careful handling in transit.

Growers Choice

Because of their substantial weight and bulk, the Growers Choice Pro Pod Clone & Propagation Lighting System requires an additional shipping fee.

GrowoniX

Due to their substantial size and weight, many GrowoniX Filtration Systems incur additional shipping fees.

Hanna

Certain Hanna Instruments, particularly larger testing kits and monitoring systems, may require additional shipping fees due to their sensitive components and packaging requirements.

Hanna GroLine

While compact, some GroLine instruments and kits require special packaging to prevent damage, which may result in additional shipping fees.

Heavy 16

Select Heavy 16 nutrient lines may require shipping fees due to liquid weight and packaging requirements.

House & Garden

Larger House & Garden nutrient containers may require shipping fees due to their weight and handling requirements.

Ideal Air

Just like the Dramm product, Ideal Air Dehumidifier & Air Conditioners require shipping fees due to their dimensions and weight.

Just Vertical

All Eve and Aeva orders are shipped out within 2-4 business days. Delivery times vary between 5–14 business days.

Mr. B's Green Trees

Bulk nutrient blends from Mr. B's Green Trees may require additional shipping due to their weight and oversized packaging.

Phantom

Phantom products require shipping fees due to their size and specialized design.

Pro-Mix

PRO-MIX products incur shipping fees due to their size and bulk.

Roots Organics

Larger bags of soil and amendments may incur shipping charges due to their heavy weight and non-standard dimensions.

Ruck Air Movement

Larger ventilation units are subject to shipping costs due to their weight and the need for careful freight handling.

Scynce

Raging Kush and Raging Kale LED fixtures require secure freight shipping due to their heavy-duty construction.

Titan Controls

Some products require added shipping fees due to their size and shipping delicacy.

TrolMaster

Controller systems with multiple components may incur shipping fees to ensure safe delivery.

Wachsen

Large and heavy-duty equipment may incur shipping fees due to bulky dimensions and specialized packaging needs.